At ModelSelling.com, we take the security and satisfaction of our customers seriously. This refund policy outlines the steps and procedures to be followed in the unlikely event of unauthorized debit or credit transactions resulting in the purchase of digital goods from our platform. Please carefully read this policy to understand how we handle such situations.
1. Unauthorized Transactions Reporting:
If you suspect or identify any unauthorized debit or credit transactions on your account related to ModelSelling.com’s digital goods, please report it to us immediately. Contact our customer support team at [ModelSelling.com] to initiate the necessary steps.
2. Investigation Process:
Upon receiving your report, our team will conduct a thorough investigation into the reported unauthorized transactions. Please understand that since our platform deals exclusively with digital goods, we do not issue refunds for downloaded content, as the nature of these goods prevents their return.
3. Prevention and Security:
We encourage all customers to take proactive steps to secure their accounts. Safeguard your login credentials and payment information. Regularly monitor your account activity and report any unauthorized or suspicious transactions immediately.
4. Contact Information:
For assistance regarding unauthorized transactions involving digital goods, please contact our customer support team at [customer support email/phone number]. Our team is available to provide guidance and support throughout the process.
5. Disclaimer:
Please note that due to the nature of digital goods, once they have been downloaded, we are unable to offer refunds for these items, regardless of the circumstances surrounding the unauthorized transaction. We recommend keeping your account information secure to prevent unauthorized access.
Please Note:
This refund policy is subject to change without prior notice. It is your responsibility to review this policy periodically for any updates or modifications.
By using ModelSelling.com, you acknowledge and agree to the terms outlined in this refund policy concerning unauthorized debit or credit transactions for digital goods.
For any further questions or clarifications, please feel free to contact our customer support team.